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      How to set up at ServiceAccount with a Discovery Management role

      To automatically scann all users in Exchange, you must create a Service Account with the Discovery Management role.

      Go the Exchange admin centre (EAC) to add Discovery Management role to gdprscan@yourorganisation.xxx.  

      Make sure that the Service Account have a valid email address

       

      For more information on how to add the Discovery Management role see:

      https://docs.microsoft.com/en-us/Exchange/policy-and-compliance/ediscovery/assign-permissions?redirectedfrom=MSDN&view=exchserver-2019

       

      Make sure you are using providing the PRIMARY SMTP address for the service account to data & more. 

       

      Go to 

      admin.exchange.microsoft.com

      Mailboxes

      search for the service account and check the mail address